Anvika Privacy Policy

Last updated: November 08, 2025

Welcome to Anvika ("we," "us," or "our"). Anvika is a service provided by Avinya Marketing Solution to help our clients manage leads and business operations. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Anvika platform (the "Service").

Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Cookie Notice: We use essential cookies to maintain your session and provide core functionality. By using Anvika, you consent to our use of cookies as described in this policy.

1. Information We Collect

We collect information necessary to provide and improve the Service:

Account Information: When you register for an Anvika account, we collect information such as your name, email address, and password (stored securely hashed).
Client Data / Lead Information: You or Avinya (on your behalf) may input information about your business contacts, leads, deals, and related activities into the Service. You are responsible for ensuring you have the necessary rights and permissions to process this data.
Usage Data: We automatically collect information about how you interact with the Service, such as IP address, browser type, pages visited, features used, time spent, and error logs.
Cookies: We use essential cookies for authentication and session management. These are necessary for the Service to function properly.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, maintain, and secure the Service
To manage your account and provide customer support
To process Client Data according to your instructions
To monitor and analyze usage patterns to improve the Service
To prevent fraudulent or illegal activities
To communicate important Service updates
To comply with legal obligations

We do not sell your personal information or Client Data.

3. Data Sharing and Disclosure

We may share information under the following limited circumstances:

Service Providers: We engage third-party companies (e.g., hosting providers) to help us operate and maintain the Service. These providers only have access to information necessary to perform their tasks.
Legal Requirements: We may disclose information if required by law or if we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.
With Your Consent: We may share information for other purposes with your explicit consent.

4. Data Security

We implement reasonable technical and organizational measures to protect the information we process. This includes encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure. You are also responsible for maintaining the confidentiality of your account credentials.

5. Cookies and Similar Technologies

We use cookies that are essential for the operation of the Anvika platform. These are primarily used for:

Authentication (keeping you logged in)
Session management and security
Remembering your preferences

You can manage cookie preferences through your browser settings. However, blocking essential cookies may prevent you from using certain features of the Service. Common browser cookie settings:

6. Data Retention

We retain your Account Information for as long as your account is active or as needed to provide you the Service. Client Data is retained according to your instructions or until you delete your account. You can request deletion of your account and associated data by contacting us.

7. Your Data Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your Account Information. To exercise your rights, please contact us.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using the Service, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact Avinya Marketing Solution at:
Email: contact@avinya.co.in